Tableau FAQs

This page consists of the most common questions about working with Tableau. If your question is not answered here, email

1. How do I get a Tableau license?

Please send an email to if you require a Tableau license and to discuss the process for obtaining one.

2. Who can access Tableau projects and visualizations at the University of Guelph?

Access to Tableau projects and visualizations are role-based. Depending on the dashboard, and if you require it to complete your work or make decisions, you will receive access based on your role at the university.

3. How do I drilldown a dashboard that has a drilldown option?

Some tables have the ability to drilldown in order to get more detailed information. Hover over the column or row header and click on the "+" symbol that appears, this will expand the table.

4. I have permissions to access a Tableau project, but I am unable to see anything. What is wrong?

If you are trying to access the Tableau dashboards you are required to use Secure VPN. Users also may only access the data using fully encrypted devices. Please see our Terms of Use and Access Information page for more information.